Returns Policy


  • Products sold by Adelaide Seafood are available for inspection prior to purchasing.
  • We are not responsible for providing a refund to a customer if they change their mind after placing an online order.
  • Special considerations will be applied for unforeseen circumstances, if this occurs please contact Adelaide Seafood directly 1300 1 CATCH.
  • All complaints or issues surrounding our products or services to be addressed within a timely manner.
  • Adelaide Seafood’s goods are subject to the Australian consumer law and all products. All goods will be of acceptable quality and will correspond to relevant product description.



If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at